It’s Our Policy to Have Above-Average Fun

(But We’ve Got Some Rules, Too)

At Charmbiance Wine Bar & Arts, we’re all about fun but there are a few things you should know to ensure that your only surprise is how much you love this place. Please read through our policies below before you visit and let us know if you have questions—chances are, owner MéShelle has a creative answer that will help you have a fantastic time, every time.

YOU BRING YOUR ID, WE’LL BRING GREAT DRINKS

We’re pretty relaxed, but not about this one: you must be 21, with a valid ID, to hang out at our bar, tiki bar, or lounge. Minors are welcome to join us for art classes with a parent but no alcohol will be served to underaged guests, even at private events. We take this responsibility seriously and reserve the right to refuse service to anyone.

NO CARRY-IN BEVERAGES PLEASE

We are a full bar offering over 40 wines as well as martinis, specialty cocktails, and craft beers. We also have soft drinks, coffee, and a fun menu of non-alcoholic drinks so no outside beverages of any kind are allowed for carry-in. If you would like a special drink for your group or private event, please discuss with MéShelle in advance. Some food may be brought in, but please read our food policy carefully as we are not a licensed restaurant.

NON-RESTAURANT FOOD POLICY

We do not have a kitchen or serve food, but we do allow you to bring or order food for delivery at our wine bar. Please note, per local municipal health code, you cannot bring home-made food—it must be pre-packaged from a grocery store, caterer, or restaurant in its original containers. You can also order food for delivery, but we do not supply plates, napkins, or utensils. Also, all food packaging (pizza boxes, wrappers, and empty containers) must be taken home with you in your own trash bag—we do not provide onsite disposal.

NO RESERVATION, NO PROBLEM

Walk-ins are welcome at any public class shown in our online calendar. You should call 414-322-6353 to reserve a table for groups of four or more for crafting. There are many art projects and template choices when you arrive. However, if you want to paint a very personalized piece, it’s best to sign up in advance online—that way, we can have your template ready. If you are just coming in for a cocktail, no need to make a reservation unless you want to reserve our large lounge area for a party of six or more.

BOOKING GROUP CLASSES AND SPECIAL EVENTS

The more the merrier when you bring your party to Charmbiance. We love large groups and have several options for an unforgettable experience:

  • Public classes—Do you have a large group? Just have everyone sign up online and note your group name in the field that asked who they want to be seated with. (Please note, if your group chooses to stay and celebrate at your table instead of the bar beyond the allotted three-hour class time, there will be an added fee of $150.)
  • Private classes—book a private class for eight or more. A deposit is required. The room may be shared with another private party if you have under 25 people in your group—unless you have met the requirements to reserve the entire bar. (Please note, if your group chooses to stay and celebrate at your table instead of the bar beyond the allotted three-hour class time, there will be an added fee of $150.) Contact MéShelle with a date and time to start planning.
  • Private events—celebrate your special occasion at Charmbiance. The entire bar can be reserved exclusively (closed to the public) for groups of 30 to 55 people—if everyone is crafting, the minimum is 25. If your group is not crafting, there is a minimum bar tab, depending on the number of people in your party.

OUR CLASS REFUND AND RESCHEDULING POLICY

All payments for classes are final. If you are unable to attend a class that you have already paid for, you may be able to apply your registration fee to a future class by following these instructions:

  • To receive class credit, notify us at least 24 hours before your scheduled class. Due to confidentiality laws, no explanation is needed. No credit is offered for last-minute cancellations (less than 24 hours notice).
  • You must then email MéShelle () within one month of your original class date, including “Attend a Make-up Class” in the subject line. Attach your original registration confirmation and indicate which class (within that month) that you’d like to attend.

If there are severe weather conditions, Charmbiance may cancel and reschedule classes for the safety of our staff and guests. Please refer to our Facebook page or our website page where you booked your class for weather notifications.

KIDS ARE WELCOME

We love young artists and offer a number of simple, affordable crafts that kids love to make and share. Because of the additional assistance many require—and let’s face it, paint is messy—we require a chaperone for every three children under the age of nine.

WE PUT THE “FUN” IN FUNDRAISING

Charmbiance does not donate money, gift certificates, or gift items. Instead, we give back generously to local organizations through fundraising classes. These are a great way to bring people together for a positive experience, and organizations ultimately raise more at these events than we could offer outright. Here’s how it works:

  • Your fundraising class can accommodate 25 to 55 people and Charmbiance will be closed to the public during your event.
  • Your private event will be set up in our online calendar with a password you can share with attendees so they can sign up and pre-pay.
  • Guests can sign up online until one day before the event. We will also accept walk-ins the day of your fundraiser, however, the minimum of 25 people must have registered in advance.
  • On the day of your fundraiser, you’ll receive 25 percent of class sales and 10 percent of bar sales, and Charmbiance will donate a generous gift basket filled with wine, merchandise, and more that can be raffled off by your volunteers to raise additional funds.

Still Have Questions? Let’s Talk

Thanks for taking the time to learn about Charmbiance and helping us provide you with the best possible experience. If you still have questions, just ask. Call us any time at 414-322-6353—we’re here to help you drink in good times and/or craft special memories!